Your privacy matters to arr99. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how it is stored and protected, and the rights you hold over your own information.
Privacy at a Glance
These highlights give you a quick overview of arr99's core data practices. Full details are in the policy sections below.
arr99 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process payments, and comply with regulatory obligations.
All data transmitted between your device and arr99 is protected by industry-standard SSL/TLS encryption. Whether you are depositing via JazzCash in Karachi or logging in from Lahore, your session is always encrypted.
You have the right to access, correct, and request deletion of your personal data held by arr99. You can also request a copy of your data in a portable format at any time by contacting our support team.
arr99 collects only the personal data that is strictly necessary for account operation, KYC compliance, payment processing, and responsible gaming obligations. We do not collect data for its own sake.
CNIC and identity documents submitted for KYC are stored in an encrypted document vault with restricted access. Verification documents are used solely for age and identity checks and are never shared without your consent except as required by law.
arr99 only sends promotional communications to players who have explicitly opted in. You can withdraw your marketing consent at any time from your account settings or by contacting our support team directly.
arr99 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and uses the arr99 platform at arr99.org. This Privacy Policy describes in plain terms how arr99 collects, processes, stores, shares, and protects personal information in connection with the services we offer — including online sports betting, live casino, slot games, and all related payment and support services.
This Policy applies to all users of arr99, including registered account holders, visitors who browse arr99.org without registering, and any individual whose personal data is processed by arr99 in the course of providing its services to Pakistani players.
By creating an arr99 account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, you should discontinue use of arr99 immediately.
For the purposes of this Privacy Policy, arr99 acts as the data controller in respect of all personal data collected through arr99.org and its associated mobile and desktop applications. As data controller, arr99 determines the purposes and means by which your personal data is processed.
If you have any questions about how arr99 handles your personal data, or if you wish to exercise any of your data rights, you can reach our dedicated privacy team at the contact details provided in Section 13 of this Policy.
arr99 collects personal data in the following categories, depending on how you interact with the platform:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality | Registration & KYC |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details, transaction history | Deposit & Withdrawal |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatic — on access |
| Usage Data | Games played, bets placed, session duration, feature interactions | Automatic — during play |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support interactions |
| Marketing Preferences | Opt-in / opt-out status, preferred communication channel | Account settings |
arr99 does not knowingly collect sensitive personal data beyond what is strictly required for KYC compliance. We do not collect biometric data, religious affiliation, or political opinions.
arr99 uses the personal data we collect for the following purposes:
arr99 processes your personal data on the following legal grounds:
arr99 does not sell your personal data to third parties. We may share your data with the following categories of recipient, strictly on a need-to-know basis:
arr99 uses cookies and similar tracking technologies to deliver a functional and personalised experience on arr99.org. The types of cookies we use are:
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain arr99 features from functioning correctly.
arr99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following indicative retention periods apply:
When personal data is no longer required, arr99 securely destroys or permanently anonymises it using industry-standard data destruction procedures.
As an arr99 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our privacy team using the details in Section 13. We will respond within 30 days of receiving a verified request.
You have the right to request a copy of all personal data arr99 holds about you, along with information about how it is processed and on what legal basis.
If any personal data arr99 holds about you is inaccurate or incomplete, you have the right to request that it be corrected promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to arr99's legal retention obligations.
You may request that arr99 restrict processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
You have the right to receive personal data you have provided to arr99 in a structured, machine-readable format, and to request that it be transferred to another service provider where technically feasible.
You have the right to object to arr99 processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to arr99 demonstrating compelling grounds.
Where processing is based on your consent — such as marketing communications — you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.
arr99 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While arr99 takes all reasonable steps to protect your data, no system is completely immune to risk. In the unlikely event of a data breach that affects your rights and freedoms, arr99 will notify you promptly and take all necessary remedial action.
arr99 operates a strict 21+ age policy. Our platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 21. Age verification is conducted as part of the mandatory KYC process for all arr99 account holders.
If arr99 discovers that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, that account will be immediately closed, all associated data will be deleted, and any funds held will be returned via the original deposit method where possible.
If you are a parent or guardian and believe your child has registered an arr99 account, please contact our support team immediately at the details provided in Section 13.
arr99 reserves the right to update or amend this Privacy Policy at any time. Material changes — such as new data collection practices, new sharing arrangements, or changes to your rights — will be communicated by email to your registered address and by a prominent notice on arr99.org at least 14 days before the change takes effect.
Minor or non-material changes (such as clarifications of existing language) may be made without advance notice, though the updated effective date at the top of this Policy will always reflect the most recent revision.
Your continued use of arr99 following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revision, you may close your account before the effective date by contacting our support team.
For any privacy-related queries, data subject access requests, or complaints regarding arr99's handling of your personal data, please contact our privacy team using the details below. We aim to acknowledge all privacy requests within 5 business days and provide a full response within 30 days.
This Privacy Policy was last reviewed and updated on 1 January 2026. Previous versions are available upon written request.
Your data is safe with arr99. Join thousands of Pakistani players from Karachi, Lahore, Islamabad, and beyond who trust arr99 for secure cricket betting and live casino action.
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